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ProFolio Support


Use the contact form below for any support issues you may have. ProFolio was created and is managed by Zach Krasner. He is a single-person support team, so all support emails will be answered in the order in which they were received. Check the F.A.Q. section to see if your issue has already been solved. Thanks for using ProFolio.

Learn About ProFolio: Frequently Asked Questions

What is ProFolio exactly?

ProFolio is a digital online portfolio. It's a simple way to display your artwork and images online in an elegant, professional, and unique way. It can be used for individuals looking to share their personal collections, or for professionals looking for a effective way to show their work.

I've just signed up for a ProFolio! Now what?

Congratulations, you have a ProFolio! Now for the fun part. In the top right corner of your ProFolio is a place to login if you haven't already. Once logged in, you should see some options to manage your ProFolio. From here, you can add pieces to your actual portfolio, change your pages and information, customize the appearane of your ProFolio, change account options, and more. Go back to your account page to see how many views your ProFolio has, check how many pieces are in your ProFolio, and see any new ProFolio updates.

ProFolio is hosted on yourprofolio.com for me so I don't have to manage any installation or technical issues. However, is there a way to use ProFolio on my own website?

Yes. When you sign up for a ProFolio account, you can automatically access and share your ProFolio at yourprofolio.com/your-user-name (ex. yourprofolio.com/johnsmith or yourprofolio.com/van_gogh). However, if I have my own website, say johnsmith.com, I can easily let people view my ProFolio from that site, too. Once you've signed up for your account, you can view instructions on how to do this on your account page under "Use My Own Domain."

I'm a web designer using ProFolio for a client of mine. Is there a way to brand it under my name?

Yes and no. While ProFolio is copyrighted to Zach Krasner, there is a solution for you. When you buy your ProFolio, you can then upgrade to a Premium "White Label" Account in seconds. This allows you to remove or replace the "Powered by ProFolio" at the bottom of your ProFolio page. You can put your own name, put a link to another site, or just take it out entirely. This is useful if you want to use ProFolio for your own paying clients.

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